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Shipping & Returns

Shipping Charges for the Domestic U.S.

  • $0.00 - $299.99 = 10% Shipping Charges

  • $300.00+ = 5% Shipping Charges

Order Tracking

A tracking # will be provided for your order once your item ships. You will receive an email notification with this information.

What if I have a US address outside the continuous US?

  • Shipments are completed with USPS priority mail

  • The cost will be calculated during checkout

What if my shipping address is in Canada:

  • Shipments are completed with UPS
  • You will pre-pay the duties and import fees during checkout. There will be no additional cost upon delivery.

What if I am an international customer?

  • Shipments are completed with USPS priority mail
  • The cost will be calculated during checkout
  • Note that the values provided are estimates
  • Duties and import fees will be required at an additional cost to you at the time of delivery.

When will my order arrive?

  • Products will typically ship within 3-4 weeks. Please refer to product pages for any exceptions.
  • You will receive an email with package tracking details for your convenience
  • Delivery times may vary based upon the delivery address. However, typical shipping times in the 48 Domestic US ranges 2-3 days to arrive once your item ships.

Return Policy

Our goal is to make sure you get exactly what you’re looking for! In the event that you’re dissatisfied within 30 days of your purchase, we will work with you to exchange or return the item. Please note, unless the item was damaged or an error, a restocking fee of 15% will apply. 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Items must be returned within 30 days of your purchase.

1. Please email contact@craftngo.com to request a return shipping label.

2. Mail your item to:

Craft-n-Go
150  Michigan Street SE
Hutchinson, MN 55350

3. Include in your package a signed letter stating the reason for your return and the original receipt or your order number.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.